If your work benefits cover acupuncture or massage therapy, the last thing you want is to pay in full and deal with paperwork afterward. That’s where direct billing comes in — and it’s worth understanding before your next visit.
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Direct billing means your practitioner submits your claim directly to your insurance provider at the time of your appointment, rather than you paying the full amount and submitting a reimbursement claim yourself. Depending on your plan and insurer, this may mean paying only the difference between your treatment cost and what your insurer covers — or nothing at all.
Many extended health plans that include paramedical or alternative care benefits may cover:
Coverage details — annual maximums, per-visit limits, and whether a doctor’s referral is required — vary widely from plan to plan. The best way to know exactly what’s covered is to check your benefits booklet or call your provider directly before your visit.
If we’re not able to direct bill your specific insurer, we can still provide a detailed receipt so you can submit a claim for reimbursement yourself.
If you’re recovering from a motor vehicle accident, that’s handled a little differently through ICBC rather than your regular extended health plan. Read our guide to ICBC coverage for acupuncture and massage therapy to learn how that process works.
Not all of them. Availability depends on your specific insurer and plan. Contact us before your visit and we can confirm whether direct billing is available for your provider.
Some plans require a referral for acupuncture or massage therapy coverage, while others don’t. Check your plan details, since this varies by provider and policy.
Where your insurer allows partial direct billing, we can bill the covered portion and you would be responsible for the remaining balance.
Book your appointment at Queen’s Therapy in Coquitlam, or contact us to confirm your direct billing options before you come in.
